Shipping

WE SHIP EXPRESS ACROSS AUSTRALIA

Your package will be shipped express using Australia Post or where applicable a trusted courier service.
Deliveries are normally received within 1-3 working days, depending on your location within Australia.

Australia Standard Delivery – $9.95

2 – 4 business days for delivery to: NSW, VIC, ACT
4 – 7 business days for delivery to: SA, WA, NT, QLD, TAS
Orders will be despatched by Australia Post eParcel. A signature on receipt will be required.

Shipping is FREE for orders over $100.

3 Hour delivery within selected Sydney areas is charged at a flat fee of $15.00.
All other orders within Australia, is charged at a flat rate of $9.95.

Once your order has been dispatched from our warehouse, you will receive an email containing your tracking number in order for you to track the progress of your delivery.

Please be reminded that courier services are not able to deliver to PO Box addresses, and therefore all PO Box addresses provided shall be served using Australia Post. Where a courier is unable to deliver your parcel, your parcel will be sent via registered Australia Post.

Please note this service is not available on weekends or public holidays however if selected it will be dispatched within the 3 hours of the next working business day.

WE SHIP INTERNATIONALLY – EXPRESS!

Sydney Fragrance ships worldwide using trusted courier service – DHL.
To most international destinations, the cost is a flat rate of AU$30.00.
For an exact price on shipping, you can place items in your bag, proceed to checkout and select ‘CALCULATE SHIPPING’.

Most international deliveries arrive within 4 days.
Please be aware however that packages may be subject to delays and additional taxes and duties at the port of entry of various international countries outside of Australia. Sydney Fragrance takes every effort to ensure a quick and smooth delivery, but does not take responsibility for any delays and extra fees which may be applied via customs and duty offices in the receiving country.

3 HOUR DELIVERY AVAILABLE IN SYDNEY METRO

Sydney Fragrance offers Sydney customers within a 10km radius of Sydney’s Central Business District a 3 hour delivery service direct to your door. If this service is available, it will appear as option at checkout and is charged at a flat fee of $15.00 upto 30km, and over the 30k radius a specified fee will be shown.
3 Hour Delivery Conditions

– Orders must be placed before 2pm Monday to Friday
– Delivery is only available for customers within a 30km radius of Sydney CBD, NSW
– Please allow up to 4 hours for delivery during peak periods
– Deliveries can be tracked down to the minute using the WantItNow website or the iPhone/Android app
– The driver will require a signature upon delivery
– If there is no one at the nominated address when the driver attempts delivery, they will make contact via the mobile number provided and with your permission can either leave your parcel somewhere safe (as nominated by you), deliver to an alternate address or redeliver at another time.

Upon shipment of the package, customers will receive an email containing a unique tracking number, which customers can use to track their package between pickup and delivery.

All orders from the areas listed below shall be delivered using WantItNow, as they are all within a 10km radius of Sydney CBD: